Terms of Service

Zuzli is a travel app operated by Nati Tal, an independent developer based in Israel. Registration is open to the public, and accounts should be created and managed by adults.

You can reach the operator at support@zuzli.app or through the support page.

Zuzli is a trip-planning and itinerary-management tool. It takes an itinerary — typically planned with an AI assistant such as ChatGPT — and presents it as a visual, mobile travel experience with days, stops, maps, travel legs and progress tracking. The service is available as a website and as iOS and Android apps. Marking a stop completed, skipped or active saves your progress with the trip. It does not confirm that you were physically at that place.

Zuzli is not a travel agency, a booking platform, a navigation provider, or an emergency service. It does not sell, reserve or arrange flights, accommodation, tickets, tours or any other travel product, and it must not be relied upon in an emergency.

• The service is currently free of charge.
• There are no subscriptions, purchases, payment obligations or financial commitments.
• Zuzli does not process payments and does not store payment-card information.
• Features may change, and there is no guarantee of continued availability.
• We may suspend an account that is misused or that creates a risk to the service or to other users.
• If paid options are introduced in the future, users will be informed before any charge applies.

You need an account to use the app. You may sign in with Google, Apple, or an email address and password. You are responsible for keeping your credentials secure and for activity that takes place under your account.

A new account can use Zuzli as soon as sign-in succeeds. Accounts may be subject to a limit on the number of trips.

You may connect an AI client such as ChatGPT to Zuzli. Once you authorise the connection, it can read your trips and create, update or delete trip content on your behalf. You remain responsible for changes made through that connection, and you can revoke it at any time in your AI client.

Users should review material itinerary changes made through a connected AI assistant. Zuzli applies authentication and permission checks, but AI-generated instructions or results may not always reflect the user's intended outcome.

Zuzli relies on third-party services, including our authentication, database and hosting providers, Google Maps Platform, Google Firebase Cloud Messaging (and, on iPhone, Apple Push Notification service), Wikipedia content, and the AI client you connect. Their own terms apply to your use of them, and we are not responsible for their availability, accuracy or content.

You can share a trip with other Zuzli users by email. Sharing gives them access to that trip's content and lets them update shared progress. Only share trips with people you trust, and only share content you are allowed to share. You can remove access at any time.

You keep ownership of the trip content you add to Zuzli. You grant the operator the limited permission needed to store, process and display that content in order to operate the service for you and for the people you share it with. You are responsible for having the rights to any text, links or images you add.

You agree not to:

• Use the service for anything unlawful, harmful, deceptive or abusive
• Attempt to access accounts, trips or data that are not yours
• Probe, disrupt or overload the service, its API or its MCP endpoint
• Use automated means to create accounts or to circumvent account limits
• Upload content that infringes someone else's rights or that is offensive or illegal

Itineraries in Zuzli are largely generated by AI assistants and by third-party place data. They can be incomplete, outdated or simply wrong. Addresses, opening hours, prices, availability, travel times, distances, routes and suggested schedules are estimates and must be verified before you rely on them.

Map display, place details, opening hours and travel estimates come from Google Maps Platform and may differ from real conditions. Route lines shown in the app illustrate the order of your stops and are not turn-by-turn directions. When you choose to navigate, the app opens an external maps application. Always follow local traffic laws, signage and your own judgment, and do not interact with the app while driving.

On a live trip day, Zuzli asks your browser or, in the iOS and Android apps, your operating system for access to your device location while that screen is open. Your location is used only on your device to show your position and, when you enable follow mode, centre the map. Your device location is not transmitted to Zuzli's servers or third-party services, stored in databases or logs, or collected in the background. Zuzli does not maintain a history of your movements or use your device location for advertising.

Opening the iOS or Android app starts Google Firebase, which may register a device messaging identifier before you allow notifications. We store a push token and deliver trip-related messages only after you allow notifications. You can turn notifications off in the app or in your phone settings at any time, and signing out or deleting your account removes the token we stored. Stop photos may be cached on your device for offline use; that cache stays on the device.

The service is provided on an "as is" and "as available" basis. It is under active development, and features may change, break or be removed. We do not guarantee uptime, uninterrupted access, or that data will always be available, and you should not rely on Zuzli as your only copy of an itinerary.

We may suspend, lock or remove an account that breaches these terms, is used abusively, or poses a risk to the service or to other users.

You may stop using Zuzli at any time. You can delete your account from your profile in the app (Delete account) or on the account deletion page. Deletion is immediate and removes your profile, trips you created, progress, shares, push tokens and your ChatGPT connection. Security, email-delivery and support logs may be kept for up to 90 days. If you cannot sign in, email support@zuzli.app and we will delete the account within 30 days.

The Zuzli name, logo, design, software and all related materials belong to the operator or to its licensors and may not be copied, reused or reverse engineered except as allowed by law. Third-party content shown in the app, including map data and place photos, remains the property of its owners.

The service is provided free of charge. To the maximum extent permitted by law, the operator is not liable for indirect, incidental or consequential damages, or for any loss arising from missed stops, missed transport, closed venues, inaccurate itinerary information, changes made by a connected AI assistant, or loss of trip data. Nothing in these terms limits liability that cannot be limited by law.

These terms may be updated as the product develops. The date at the top of this page reflects the most recent update, and continuing to use Zuzli after a change means you accept the updated terms.

These Terms are governed by the laws of the State of Israel, without regard to conflict-of-law principles. Any dispute relating to these Terms or the service will be subject to the competent courts in Israel, except where applicable consumer law requires otherwise.

For any question about these terms, write to support@zuzli.app or use the support page.